Mission · Hotel & airport

Your mission · Hotel & airport

Quick map of the module: 6 steps, 1 mini-mission. Go at your own pace.

YoPratiqo · Travel · Module 2Module 2 · A1Practice audio

At the Hotel and Airport

Arrive, find your way, check in, and handle the first travel moments with confidence.

AirportTaxiCheck-inWi-FiIssues

Boarding pass visual

SDQ

Aeropuerto

Hotel

Check-in

Key cardRD A1

Tengo una reservación.

¿Cuál es la contraseña del wifi?

Mission map

6 steps to master the airport and hotel

Arrival at the airport
You land at Las Américas. You need to get out and find your way.
Directions and transport
Where to get a taxi? How to tell the driver your hotel?
Hotel check-in
You arrive at the front desk. You have a reservation. Speak like a pro.
Useful questions
Wi-Fi, checkout time, breakfast — the key info for every stay.
Handling a small problem
The key doesn't work. No hot water. Ask for help calmly.
Final mini-mission
Put it all together: airport → taxi → hotel → Wi-Fi. Let's go!

Phrases · Survival

15 phrases that save you on arrival

You don't need to memorize everything now — skim and come back.

Essential phrases

15 survival phrases for your stay

Hola, buenos días.
Hello / Good morning.
When to use it : Always start with a greeting — it opens doors.
¿Dónde está la salida?
Where is the exit?
When to use it : At the airport, after customs and baggage claim.
¿Dónde puedo tomar un taxi?
Where can I take a taxi?
When to use it : The key phrase at the airport. Simple, polite, effective.
Note : In the D.R., official taxis are typically at the main exit. "Motoconcho" (motorcycle taxi) is also common but more advanced.
Voy a este hotel.
I'm going to this hotel.
When to use it : Show the name on your phone if you can't pronounce it.
Tengo una reservación.
I have a reservation.
When to use it : The first phrase at the hotel front desk.
La reservación está a nombre de...
The reservation is under the name of...
When to use it : Complete with your last name. "A nombre de [name]."
¿Puedo hacer el check-in?
Can I check in?
When to use it : When you arrive early and the room may not be ready yet.
¿A qué hora es el check-out?
What time is checkout?
When to use it : Ask at check-in to plan your last day.
¿Cuál es la contraseña del wifi?
What is the Wi-Fi password?
When to use it : The most asked question in every hotel worldwide.
Note : "Contraseña" = password. Hotel Wi-Fi in the D.R. is usually included.
¿Hay desayuno incluido?
Is breakfast included?
When to use it : Very useful for all-inclusive packages or small hotels.
Necesito ayuda, por favor.
I need help, please.
When to use it : Use this calmly. Hotel staff are used to tourists.
La llave no funciona.
The key doesn't work.
When to use it : Happens often with magnetic key cards in modern hotels.
No tengo agua caliente.
I don't have hot water.
When to use it : Simple and direct. "No tengo" = I don't have.
¿Me puede repetir, por favor?
Can you repeat that, please?
When to use it : Dominican Spanish can be fast and musical. Don't hesitate to ask.
Note : You can also say "¿Puede hablar más despacio?" (Can you speak more slowly?).
Gracias, muy amable.
Thank you, very kind of you.
When to use it : One of the most appreciated phrases in Latin America.

Dialogue · Airport

You just landed in Punta Cana

Read the dialogue, listen to the voice, breathe — you've got this.

Dialogue · Airport

At Las Américas Airport

The scene

You just landed in Santo Domingo. You're looking for a taxi to get to your hotel.

You — Traveler
Hola, buenos días. ¿Dónde puedo tomar un taxi?
Hello. Where can I take a taxi?
Employee
Los taxis están afuera, a la derecha.
Taxis are outside, to the right.
"afuera" = outside · "a la derecha" = to the right
You — Traveler
Perfecto, gracias. Voy a este hotel.
Perfect, thank you. I'm going to this hotel.
Show the hotel name on your phone while saying "este hotel."
Employee
Muy bien. Puede salir por esa puerta.
Very well. You can exit through that door.
"esa puerta" = that door over there
You — Traveler
Gracias, muy amable.
Thank you, very kind of you.

Dialogue · Hotel

The hotel check-in

Announce your booking calmly — this is the key moment.

Dialogue · Hotel

Hotel Check-in

The scene

You arrive at the front desk of your hotel in Santo Domingo or Punta Cana.

Receptionist
Buenas tardes. Bienvenido.
Good afternoon. Welcome.
"Bienvenido" for a man, "Bienvenida" for a woman.
You — Traveler
Buenas tardes. Tengo una reservación.
Good afternoon. I have a reservation.
Receptionist
¿A nombre de quién?
Under what name?
You — Traveler
A nombre de [votre nom].
Under the name [your name].
Replace [votre nom] with your last name.
Receptionist
Perfecto. ¿Tiene su pasaporte?
Perfect. Do you have your passport?
You — Traveler
Sí, aquí está.
Yes, here it is.
Receptionist
Su habitación es la 204.
Your room is 204.
You — Traveler
Gracias. ¿Cuál es la contraseña del wifi?
Thank you. What is the Wi-Fi password?

Issues · Hotel

Small issues · Big phrases

One useful phrase before the small issue gets bigger.

Hotel key-card moments

Say the useful phrase before the small problem gets big

Necesito ayuda, por favor.

I need help, please.

Use this calmly. Hotel staff are used to tourists.

La llave no funciona.

The key doesn't work.

Happens often with magnetic key cards in modern hotels.

No tengo agua caliente.

I don't have hot water.

Simple and direct. "No tengo" = I don't have.

¿Me puede repetir, por favor?

Can you repeat that, please?

Dominican Spanish can be fast and musical. Don't hesitate to ask.

Cultural note

The Dominican vibe

Reading the culture saves you from misreads.

Cultural note

Dominican Spanish can be fast and musical. Dominicans are generally warm toward travelers who make the effort to speak Spanish.

Practice audio uses your browser voice. Voice quality may vary by device.

Quick grammar

5 formulas that cover almost everything

A few patterns to recycle everywhere. Not by heart — by use.

Quick grammar

5 formulas that cover 80% of situations

Tengo + [nom]
The formula : I have + [something] — to state what you have or are carrying.
Examples
- Tengo una reservación.
  I have a reservation.
- Tengo mi pasaporte.
  I have my passport.
- Tengo hambre.
  I'm hungry.
Necesito + [nom / infinitif]
The formula : I need + [something or to do something].
Examples
- Necesito ayuda.
  I need help.
- Necesito una llave.
  I need a key.
- Necesito llamar a alguien.
  I need to call someone.
¿Dónde está...?
The formula : Where is...? — to ask where something is located.
Examples
- ¿Dónde está la salida?
  Where is the exit?
- ¿Dónde está el ascensor?
  Where is the elevator?
- ¿Dónde está la recepción?
  Where is the front desk?
¿A qué hora...?
The formula : At what time...? — to ask about a schedule or time.
Examples
- ¿A qué hora es el check-out?
  What time is checkout?
- ¿A qué hora sirven el desayuno?
  What time is breakfast served?
¿Me puede repetir...?
The formula : Can you repeat...? — to politely ask for repetition or slower speech.
Examples
- ¿Me puede repetir, por favor?
  Can you repeat that, please?
- ¿Me puede hablar más despacio?
  Can you speak more slowly?

Practice · Vocabulary

Memorize and review

Essential vocabulary: your toolbox.

Vocabulary · Flashcards

13 essential words — memorize them before you go

Hint

Card 1 / 13

Card · Airport

Flip

la salida

Tap the card to reveal the translation.

How did it go?

No pressure — flip the card first if you need to see the answer.

Practice · Quiz

Test your reflexes

Five questions — no score. For you.

Practice · Quiz

5 questions to test your reflexes

Five short questions — no score. For you, at your own pace.

Question 1
How do you say "I have a reservation" in Spanish?
- Necesito una reservación.
- Tengo una reservación.
- ¿Dónde está la reservación?
See answer
Tengo una reservación.
I have a reservation.
Why : "Tengo" comes from the verb "tener" (to have). "Tengo una reservación" = I have a reservation.
Question 2
You want the Wi-Fi password. Which phrase do you choose?
- ¿Hay desayuno incluido?
- ¿Cuál es la contraseña del wifi?
- ¿A qué hora es el check-out?
See answer
¿Cuál es la contraseña del wifi?
What is the Wi-Fi password?
Why : "Contraseña" = password. The full phrase: ¿Cuál es la contraseña del wifi?
Question 3
Your room key doesn't work. What do you say at the front desk?
- La llave no funciona.
- No tengo agua caliente.
- Necesito un taxi.
See answer
La llave no funciona.
The key doesn't work.
Why : "llave" = key · "no funciona" = doesn't work. Exact phrase: La llave no funciona.
Question 4
You arrive at the airport and want a taxi. What do you ask?
- ¿Dónde está la habitación?
- Tengo mi maleta.
- ¿Dónde puedo tomar un taxi?
See answer
¿Dónde puedo tomar un taxi?
Where can I take a taxi?
Why : Standard airport question: ¿Dónde puedo tomar un taxi?
Question 5
The employee speaks very fast and you didn't understand. What do you say?
- Gracias, muy amable.
- ¿Me puede repetir, por favor?
- Voy a este hotel.
See answer
¿Me puede repetir, por favor?
Can you repeat that, please?
Why : Dominican Spanish can be fast. "¿Me puede repetir, por favor?" is essential.

Final mini-mission

Play out the arrival scene

A real scene, step by step. Reading out loud helps.

Final mini-mission

Final Mission: Arriving in the D.R.

You're arriving in the Dominican Republic. Complete each step in Spanish to complete your mission.

Step 1 ·You arrive at the airport. Greet the information employee.
See the phrase to say
Hola, buenos días.
Confirmation
A simple, warm greeting — great start.
Step 2 ·Ask the employee where to take a taxi.
See the phrase to say
¿Dónde puedo tomar un taxi?
Confirmation
You'll find the taxi with no trouble.
Step 3 ·In the taxi, tell the driver your hotel.
See the phrase to say
Voy a este hotel.
Confirmation
The driver knows where to take you.
Step 4 ·At the hotel front desk, announce that you have a reservation.
See the phrase to say
Tengo una reservación.
Confirmation
Check-in is underway. You're handling it perfectly.
Step 5 ·After check-in, ask for the Wi-Fi password.
See the phrase to say
¿Cuál es la contraseña del wifi?
Confirmation
You're connected. Mission going well.
Step 6 ·In the evening, the key card stops working. What do you say at the front desk?
See the phrase to say
La llave no funciona.
Confirmation
Mission complete! You're handling the unexpected like an experienced traveler.